A reliable phone system is one of the most important tools for any business, no matter the size or industry. Not long ago, traditional trunk systems where the ultimate go-to in business communication. Needless to say, that has quickly changed. The fact is that traditional landline phones are quite the pain. Not only are they difficult to set up, but generally they are also very expensive. Now to add fuel to the fire, trunk systems just aren’t very efficient, which makes them pretty difficult to maintain.
Another option is a sole dependency on smartphones. Yes, our mobile devices are useful especially if you run a small business, where your employees are constantly on-the-go. This should only be a temporary solution though because, at some point, your business is going to outgrow cell phones. Eventually, your company is going to need a primary phone number for customers to reach you at.
Bottom line is that neither of these systems are sufficient options, especially if your business is experiencing fast-paced growth. Fortunately, there are two solutions that can help move your company in the right direction.
When it comes to telecommunications, these are the best choices for practically any business:
- Voice over Internet Protocol (VoIP): A multi-line phone system powered by a strong internet connection.
- Unified Communications (UC): The ultimate cloud-based phone system.
Both of these solutions have taken the world by storm, but how do you decide which option fits the mold of your business? That’s what you’ll be able to learn in this guide.