The entire business model is based on prolonged productivity. Outsource My IT consistently works to replace technology before it fails and conduct preventive maintenance to prolong the life of your hardware. Every break-fix service is waiting for your systems to fail, that’s how they get paid.
Your downtime equals more dollars for them, and they get paid by the hour. They might resolve your issues, but there is almost no incentive to do it quickly and even less to perform maintenance that will prevent it from happening again.
When you work with an all-inclusive MSP, like Outsource My IT, we will only charge one monthly fee, and we are motivated to resolve your issues for the long-term. It is always in our best interest to prevent problems from happening in the first place or ever repeating. When that happens, we lose money and time as well. We are in this together, if you have a bad day, so do we. Other benefits of MSP services include:
- More Uptime: Hardware and devices that are routinely maintained will break down less often and run more efficiently. Dependable uptime like this will also lower the stress level of your workforce across the board.
- Predictable Costs: With the monthly fee from an MSP, you can plan ahead and budget for your IT expenses far in advance. There won’t be surprise costs or hidden fees. You’ll know how much it costs and the billing process will be transparent. You’ll even know what you’re getting for your money with our service-level agreements.
- Efficient Time Management: Many companies already have an internal IT department. With managed services, you can hand off the maintenance and routine tasks to us and allow your internal team to focus on the core of your business.
- Fewer Expenses: Since your equipment will be properly maintained more often, you will have less costly repairs or replacements. The business can also write off MSP services as an operational expense, instead of a capital expense.
- New Opportunities: At Outsource My IT, we do more than just maintain your IT services and solutions. Our team gets to know your operations and objectives so we can recommend technology upgrades for the future. We can advise you on services like cloud services or disaster recovery and how best to integrate them into your workflow.
- Help Desk Services: Many issues do not need someone there in person to resolve them. Outsource My IT is a professional outsourced help desk provider in Fairfield, NJ, serving businesses throughout the MSP’s tri-state area. Our knowledgeable staff responds in real time, and you will speak to a real person when you call.